{"id":854,"date":"2025-04-23T12:01:43","date_gmt":"2025-04-23T12:01:43","guid":{"rendered":"https:\/\/eng.pdn.ac.lk\/mgn\/?page_id=854"},"modified":"2026-03-06T06:30:28","modified_gmt":"2026-03-06T06:30:28","slug":"business-communication-ma503","status":"publish","type":"page","link":"https:\/\/eng.pdn.ac.lk\/mgn\/business-communication-ma503\/","title":{"rendered":"Business Communication &#8211; MA503"},"content":{"rendered":"\n<p>&nbsp;<\/p>\n\n<p><style>\n        body {\n            font-family: Arial, sans-serif;\n            background-color: #f9f9f9;\n            margin: 0;\n            padding: 0 0px;\n        }\n        .container {\n            max-width: 1000px;\n            margin: 30px auto;\n            background-color: #fff;\n            padding: 20px;\n            box-shadow: 0 0 10px rgba(0,0,0,0.1);\n        }\n        h2 {\n            color: #800000;\n        }\n        .section-title {\n            background-color: #fff8dc;\n            padding: 10px;\n            margin-top: 30px;\n            border-top: 2px solid #800000;\n            font-weight: bold;\n            font-size: 1.2em;\n            color: #800000;\n        }\n        .content-block {\n            margin-bottom: 20px;\n        }\n        ol {\n            padding-left: 40px;\n        }\n        li {\n            margin-bottom: 10px;\n        }\n        .bold {\n            font-weight: bold;\n        }\n        .grey-box {\n            background-color:#fff;\n            padding: 15px;\n        }\n        .table-section {\n            display: flex;\n            gap: 20px;\n            margin-top: 20px;\n        }\n        table {\n            border-collapse: collapse;\n            width: 60%;\n            background-color: #fff;\n        }\n        th, td {\n            border: 1px solid #ccc;\n            padding: 8px 12px;\n            text-align: left;\n        }\n        th {\n            background-color: #fff8dc;\n            color: #800000;\n        }\n        .half-table {\n            width: 48%;\n        }\n\t.text-left {\n\t\ttext-align: left;\n\t}\n\n\t.text-right {\n    \t\ttext-align: right;\n\t}\n    <\/style><\/p>\n\n<p><strong>Credits:<\/strong> 3 <\/p>\n\n<p><strong>Pre-requisites:<\/strong> None <\/p>\n\n<p><strong>Compulsory \/ Optional:<\/strong> Compulsory for Mechanical Engineering with Business Track of Mechanical Engineering \/ Optional for Others <\/p>\n\n<p><strong>Aim(s):<\/strong> To provide the necessary tools to develop communication skills for effective business operations and professional conduct as engineering managers.<\/p>\n\n<p><strong>Intended Learning Outcomes: <\/strong><\/p>\n<ol>\n<li>Describe the importance of understanding the audience and shaping the message accordingly.<\/li>\n<li>Relate different communication modes for different situations and audiences.<\/li>\n<li>Apply effective communication skills in presenting, negotiating, business writing and conducting meetings.<\/li>\n<li>Apply effective communication skills to facing and conducting interviews.<\/li>\n<\/ol>\n\n<p><strong>Course Content: <\/strong><\/p>\n<ol>\n<li>Understanding Your Audience: Understanding yourself, perception; getting to know your audience.<\/li>\n<li>Different Communication Modes for Business Situations: Communication choices in businesses; techniques of communications; nonverbal communications; listening and critical thinking.<\/li>\n<li>Effective Writing for Business: Letters and memorandums; proposals; reports; resume; text, email.<\/li>\n<li>Business Presentations: Preparation for presentations; presenting; use of presentation aids.<\/li>\n<li>Conducting Business Meetings: Agenda; role of the chair and members; meeting minutes.<\/li>\n<li>Business Negotiations: Laying the ground work; mutual gain and win-win situations; difficult issues and ethics.<\/li>\n<li>Communications in Handling Stress, Conflict and Counseling: Controlling stress through communication; conflict handling and decision making; manager as a counselor.<\/li>\n<li>Interviewing Skills: Facing interviews; conducting interviews.<\/li>\n<\/ol>\n\n<p><strong> Time Allocation:<\/strong><\/p>\n<table>\n<colgroup>\n        <col style=\"width:50%;\">\n        <col style=\"width:50%;\">\n        \n    <\/colgroup>\n<thead>\n<tr>\n<th>Learning component<\/th>\n<th class=\"text-right\">Hours<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Lectures<\/td>\n<td class=\"text-right\">9<\/td>\n<\/tr>\n<tr>\n<td>Tutorials Small Group Discussion<\/td>\n<td class=\"text-right\">31<\/td>\n<\/tr>\n<tr>\n<td>Assignments<\/td>\n<td class=\"text-right\">10<\/td>\n<\/tr>\n<tr>\n<td>Independent Learning<\/td>\n<td class=\"text-right\">100<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n\n<p><strong> Marks Allocation:<\/strong><\/p>\n<table>\n<colgroup>\n        <col style=\"width:50%;\">\n        <col style=\"width:50%;\">\n        \n    <\/colgroup>\n<thead>\n<tr>\n<th>Assessment<\/th>\n<th class=\"text-right\">Percentage Marks<\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td>Small Group Activities \/ Case Studies \/ Assignments \/ Presentation<\/td>\n<td class=\"text-right\">60%<\/td>\n<\/tr>\n<tr>\n<td>End Semester Examination<\/td>\n<td class=\"text-right\">40%<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n","protected":false},"excerpt":{"rendered":"<p>&nbsp; Credits: 3 Pre-requisites: None Compulsory \/ Optional: Compulsory for Mechanical Engineering with Business Track of Mechanical Engineering \/ Optional for Others Aim(s): To provide the necessary tools to develop communication skills for effective business operations and professional conduct as engineering managers. Intended Learning Outcomes: Describe the importance of understanding the audience and shaping the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-854","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/pages\/854","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/comments?post=854"}],"version-history":[{"count":9,"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/pages\/854\/revisions"}],"predecessor-version":[{"id":2792,"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/pages\/854\/revisions\/2792"}],"wp:attachment":[{"href":"https:\/\/eng.pdn.ac.lk\/mgn\/wp-json\/wp\/v2\/media?parent=854"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}